Steel Source Australia — About & FAQ

Question 1

What steel products do you supply?

Accepted Answer

Steel Source Australia supplies a comprehensive range of steel building products including COLORBOND® and Zincalume® roof and wall sheeting, metal fencing (chainwire, palisade, temporary, RMS, high-security), expanded metal, perforated metal, welded mesh, gabion boxes, rainwater goods, flashings, fasteners, structural steel, steel framing, coil steels, aluminium, stainless steel, PA doors, railway rail, mezzanine floors, Void Panels, and gate automation hardware. We have been supplying builders, contractors, and trade customers across Australia since 2013.

Question 2

Are your products genuine BlueScope COLORBOND®?

Accepted Answer

Yes — Steel Source Australia is an authorised distributor of BlueScope® Steel products. Every COLORBOND® and Zincalume® product we supply is genuine, comes with the full BlueScope® warranty, and meets all relevant Australian standards including AS 1397. We do not supply imitation or substitute products.

Question 3

What COLORBOND® colours do you stock?

Accepted Answer

We stock the full range of standard BlueScope COLORBOND® colours including Surfmist®, Ironstone®, Monument®, Basalt®, Woodland Grey®, Pale Eucalypt®, Paperbark®, Shale Grey™, Windspray®, Dune®, Jasper®, Manor Red®, Night Sky®, Cottage Green®, Headland®, and more. Contact us for current availability and lead times on specific colours.

Question 4

Do you offer cut-to-length sheeting?

Accepted Answer

Yes — all of our roof and wall sheeting is available cut to your exact required lengths. This eliminates on-site waste and reduces labour time. Simply provide your lengths when ordering and we will cut to specification. Minimum lengths and tolerances apply — contact us for details.

Question 5

What fencing products do you supply?

Accepted Answer

We supply a full range of fencing products: chainwire fencing (galvanised and PVC-coated, 45mm–100mm mesh, 1.2m–3.6m heights), palisade security fencing (flat and round pale, Class 1–3 security ratings to AS 1725), temporary construction fencing (compliant with AS 4687-2007), RMS-approved road and highway fencing, high-security fencing systems, rural fencing (star pickets, plain wire, barbed wire, hinge joint, farm gates), and metal pool and garden fencing. All fencing products are available with gates, posts, and installation hardware.

Question 6

What mesh products do you supply?

Accepted Answer

We supply expanded metal (standard and flattened, mild steel and stainless), perforated metal (round, square, and slotted holes in a range of gauges and sheet sizes), welded mesh (BRC fabric, structural mesh to AS/NZS 4671, custom welded panels), and roof safety mesh. Expanded and perforated metal is available in mild steel, aluminium, and stainless steel. Contact us for custom perforation patterns and sizes.

Question 7

Do you supply gabion boxes and retaining systems?

Accepted Answer

Yes — we supply a full range of gabion boxes and gabion mattresses for retaining walls, erosion control, landscaping, and civil engineering applications. Our gabion range includes standard box sizes from 0.5m³ to 4.0m³, double-twist hexagonal mesh to AS/NZS 4534, and Reno mattresses. Gabions are available in galvanised and PVC-coated wire. We can supply project quantities with delivery Australia-wide.

Question 8

Do you supply mezzanine floor systems?

Accepted Answer

Yes — we supply industrial mezzanine floor systems for warehouses, factories, and commercial premises. Mezzanine floors are custom-designed to your floor plan, load requirements, and height specifications. Systems include structural steel columns and beams, floor decking, stairs, handrails, and safety gates. All designs are engineered to AS 1657 and the National Construction Code. Enquire with your floor dimensions and load requirements for a detailed quote.

Question 9

Do you supply aluminium and stainless steel products?

Accepted Answer

Yes — we supply a comprehensive range of aluminium and stainless steel products. Aluminium includes sheet, plate, extrusions, architectural cladding profiles (Standing Seam, Snap Lock, Nailstrip, Interlocking Panels), and folded products. Stainless steel includes 304 and 316 grade sheet, plate, sections, gutters, and rainwater goods. We also supply KME CU-DHP copper sheet and standing seam products. Contact us for current stock and pricing.

Question 10

Do you supply gate automation and hardware?

Accepted Answer

Yes — we supply Downee gate automation products including residential, commercial, and industrial sliding gate operators (up to 3,000 kg), swing gate operators (articulated arm, underground, and hydraulic), boom gate operators, shutter door automation, and a full range of automation accessories (remotes, keypads, intercoms, card readers, safety beams, vehicle detection loops). We also supply Vater gate and fence hardware including ELTRAK® sliding door systems and ELGATE® fittings.

Question 11

What are Void Panels and what are they used for?

Accepted Answer

Void Panels (also known as void formers) are used in suspended concrete slab construction to create hollow voids within the slab, reducing the volume of concrete required. They are commonly used in residential and commercial construction where reactive soils (Class M, H1, H2, E) require a suspended slab per AS 2870. Steel Source Australia supplies a full range of Void Panel sizes to suit various slab designs.

Question 12

Do you supply insulation for roofing and walls?

Accepted Answer

Yes — we supply Anticon® bulk insulation blanket for use under metal roofing and wall cladding. Anticon® is a BlueScope-approved insulation product designed specifically for use with COLORBOND® and Zincalume® sheeting. It provides thermal and acoustic performance and is available in various thicknesses to meet NCC 2022 energy efficiency requirements.

Question 13

How do I place an order?

Accepted Answer

You can place an order by calling us on 0467 158 771, emailing support@steelsource.com.au, or submitting an enquiry through our website. Browse our product catalogue, add items to your enquiry list, and submit — our team will respond with pricing and availability. For trade customers, we can set up a trade account for streamlined ordering.

Question 14

Is your website an online shop with instant checkout?

Accepted Answer

No — Steel Source Australia is an enquiry-only supplier. We do not have a fixed public price list or instant online checkout. Steel pricing varies with market conditions, order quantities, and product specifications. Submit an enquiry through our website or call us and we will provide a competitive, current quote for your specific requirements. This ensures you always get accurate pricing rather than outdated listed prices.

Question 15

Do you offer a take-off and estimating service?

Accepted Answer

Yes — we offer a professional take-off and estimating service for roofing, walling, and structural steel projects. Our team uses AppliCad Roof Wizard software and works to AS 1100.301 drafting standards and NCC 2022 requirements. Simply provide your architectural plans or drawings and we will prepare a detailed material schedule and quote. This service is particularly useful for builders, architects, and project managers who need accurate material quantities before tendering.

Question 16

Do you offer trade accounts?

Accepted Answer

Yes — we offer trade accounts for builders, contractors, and other trade customers. Trade accounts provide access to trade pricing, priority service, and simplified invoicing. Contact us to discuss setting up a trade account for your business.

Question 17

What is the minimum order quantity?

Accepted Answer

Minimum order quantities vary by product. For sheeting, there is generally a minimum order of one full sheet or one cut length. For fasteners and small items, minimum pack quantities apply. For structural members and purlins, minimum lengths apply. For fencing, minimum quantities per product line apply. Contact us with your specific requirements and we will advise accordingly.

Question 18

Can I get a quote before ordering?

Accepted Answer

Absolutely — we encourage you to request a quote before placing your order. You can submit a quote request through our website, call us, or email your requirements. For shed quotes, we will need your shed dimensions, intended use, and site location. For product quotes, provide quantities, lengths, and product specifications.

Question 19

What payment methods do you accept?

Accepted Answer

We accept EFT (bank transfer), credit card (Visa and Mastercard), and cash for in-person transactions. For trade account customers, 30-day payment terms are available subject to credit approval. Payment is required prior to dispatch for non-account customers.

Question 20

How long do custom or cut-to-length orders take?

Accepted Answer

Most cut-to-length sheeting orders are processed within 1–2 business days. Custom fabricated items such as flashings, rainwater goods, and structural members typically take 2–5 business days depending on complexity and current workload. Mezzanine floor systems and large structural packages require a lead time that will be confirmed at the time of quoting. Contact us for current lead times on specific products.

Question 21

Do you deliver Australia wide?

Accepted Answer

Yes — Steel Source Australia delivers to all states and territories across Australia, including metro, regional, and remote locations. We have established freight partnerships to ensure competitive delivery rates and reliable transit times regardless of your location.

Question 22

How long does delivery take?

Accepted Answer

Delivery times depend on your location and the products ordered. For metro areas in NSW, VIC, QLD, SA, and WA, most orders are delivered within 3–7 business days. Regional and remote locations may take 7–14 business days. Cut-to-length orders may require an additional 1–2 business days for processing. We will provide an estimated delivery date when your order is confirmed.

Question 23

How is long steel sheeting delivered?

Accepted Answer

Long steel sheeting and structural members are delivered on flat-bed or tilt-tray trucks. For residential deliveries, we recommend ensuring adequate access for a large vehicle. A forklift or crane may be required for unloading large quantities — please advise us of any site access restrictions when ordering so we can arrange appropriate delivery.

Question 24

Can I pick up my order?

Accepted Answer

Yes — pick-up is available from our warehouse. Please contact us to arrange a pick-up time and confirm your order is ready for collection. You will need an appropriate vehicle to transport your products safely. Forklift loading is available on-site.

Question 25

How much does delivery cost?

Accepted Answer

Delivery costs are calculated based on the weight and dimensions of your order and your delivery location. We will provide a delivery quote as part of your overall order quote. For large orders, freight costs are often very competitive. Contact us for a delivery estimate for your specific requirements.

Question 26

What processing and fabrication services do you offer?

Accepted Answer

Steel Source Australia offers steel cutting and processing, take-offs and estimating, hot-dip galvanising, powder coating and industrial finishes, and abrasive blasting and coatings. These services are available for both materials purchased from us and customer-supplied steel. Contact us to discuss your project requirements.

Question 27

Do you offer hot-dip galvanising?

Accepted Answer

Yes — Steel Source Australia offers hot-dip galvanising services compliant with AS/NZS 4680 (hot-dip galvanised coatings on fabricated ferrous articles), AS 1214 (hot-dip galvanised coatings on threaded fasteners), and ISO 1461. We work with a network of seven galvanising plants across Australia to ensure fast turnaround and competitive pricing. Hot-dip galvanising is ideal for structural steel, gates, fencing, and any steel requiring long-term corrosion protection.

Question 28

Do you offer powder coating?

Accepted Answer

Yes — we offer powder coating and industrial finishing services. We apply Interpon and Dulux powder coat systems across a full colour range. For maximum corrosion protection, we offer duplex coating systems combining hot-dip galvanising with powder coating. Our powder coating services comply with AS 4506 (thermosetting powder coatings) and AS/NZS 4506. Suitable for gates, fencing, structural steel, and architectural metalwork.

Question 29

Do you offer abrasive blasting?

Accepted Answer

Yes — we offer abrasive blasting and protective coating services from our workshops, which include a 20-tonne overhead crane for large fabrications. We blast to Class 1, Class 2.5, and Class 3 standards per AS 1627-4 (preparation and pretreatment of surfaces). Coating systems include epoxy, polyurethane, zinc-rich primers, and specialty industrial coatings. Suitable for structural steel, plant and equipment, pipework, and heavy fabrications.

Question 30

Can you process or cut steel I supply?

Accepted Answer

Yes — our steel cutting and processing services are available for customer-supplied material as well as steel purchased from us. We can cut to length, drill, punch, notch, and roll steel sections and sheet. Contact us with your processing requirements and we will advise on feasibility, turnaround time, and pricing.

Question 31

Can you prepare material schedules and take-offs from my plans?

Accepted Answer

Yes — our take-offs and estimating service prepares detailed material schedules from your architectural or engineering drawings. We use AppliCad Roof Wizard for roofing take-offs and work to AS 1100.301 drafting standards. We can prepare schedules for roofing, walling, structural steel, and fencing. This service is commonly used by builders, project managers, and architects to obtain accurate material quantities for tendering and procurement.

Question 32

Do you supply shed kits or just the materials?

Accepted Answer

Steel Source Australia supplies complete shed material packages including all structural steel, roof and wall sheeting, flashings, fasteners, and accessories. We can supply shed kits with detailed engineering drawings and instructions for owner-builders, or supply materials to your builder or shed erector. We do not provide installation services directly, but can recommend experienced shed erectors in your area.

Question 33

What shed sizes do you supply?

Accepted Answer

We supply shed materials for a wide range of sizes — from small residential garages and workshops (6×6m) through to large commercial and industrial sheds (60m+ wide). Custom sizes are available. Contact us with your required dimensions and we will prepare a detailed quote.

Question 34

Do I need council approval for a shed?

Accepted Answer

Council approval requirements vary by state, territory, and local council, and depend on the size and use of the shed. In most cases, sheds above a certain size or value require a development application (DA) or building permit. We recommend contacting your local council before proceeding. We can provide engineering drawings and specifications to support your application.

Question 35

Are your sheds engineered?

Accepted Answer

Yes — all Steel Source Australia shed packages are designed to meet Australian Standards and can be supplied with engineering certification. Our structural designs account for local wind and snow loads as required by AS/NZS 1170.2 and the National Construction Code (NCC). Engineering certificates are available for council submissions.

Question 36

What is the difference between COLORBOND® and Zincalume®?

Accepted Answer

Zincalume® is a zinc-aluminium alloy coated steel (55% aluminium, 43.5% zinc, 1.5% silicon) that provides excellent corrosion resistance and is typically used where a metallic finish is acceptable or where the steel will be further coated. COLORBOND® is Zincalume® steel with a baked-on paint finish, available in a wide range of colours. Both products comply with AS 1397. COLORBOND® is the most popular choice for roofing, walling, and fencing due to its colour range, durability, and aesthetics.

Question 37

What roof pitch is required for metal sheeting?

Accepted Answer

Minimum roof pitch requirements vary by profile. As a general guide: Trimdek® and Kliplok® require a minimum pitch of 1° (1:57); Corrugated requires a minimum of 5° (1:11); Longline and standing seam profiles vary. Always refer to the BlueScope installation guidelines and AS 1562.1 (design and installation of sheet roof and wall cladding) for the specific profile you are using. We can advise on the appropriate profile for your roof pitch.

Question 38

How do I calculate how much roofing I need?

Accepted Answer

To calculate roofing quantities, measure the total roof area (length × width for each roof plane) and add 10–15% for waste and overlaps. For cut-to-length orders, measure the exact rafter length from ridge to eave and we will cut to that length — no waste calculation needed. Our take-offs and estimating team can calculate your requirements from your plans using AppliCad Roof Wizard software.

Question 39

What fasteners should I use with COLORBOND® roofing?

Accepted Answer

BlueScope recommends using Class 4 or Class 3 corrosion-resistant fasteners with COLORBOND® roofing, depending on the environment. For coastal or high-corrosion environments (within 1 km of breaking surf or industrial areas), Class 4 fasteners are required per AS 3566.2. We supply a full range of BlueScope-approved roofing screws, tek screws, and rivets to suit all profiles and applications.

Question 40

What is the difference between hot-dip galvanising and powder coating?

Accepted Answer

Hot-dip galvanising (AS/NZS 4680) involves immersing steel in molten zinc at approximately 450°C, forming a metallurgically bonded zinc-iron alloy coating. It provides sacrificial cathodic protection — even if the coating is scratched, the zinc protects the underlying steel. Powder coating applies a dry thermosetting polymer finish that provides colour and a barrier coating but does not offer sacrificial protection. For maximum durability in harsh environments, a duplex system combining both processes is recommended — galvanise first, then powder coat — which can extend service life by 1.5–2.5 times compared to either process alone.

Question 41

What are the Australian Standards for temporary construction fencing?

Accepted Answer

Temporary construction fencing in Australia must comply with AS 4687-2007 (Temporary fencing and hoardings). This standard covers panel dimensions (typically 2.4m × 2.1m), mesh aperture, wire diameter, base weight, and stability requirements. Our temporary fencing panels are manufactured to AS 4687-2007 and are suitable for use on construction sites, events, and public safety applications. Clamps, bases, and bracing accessories are also available.

Question 42

How do I choose the right chainwire gauge and mesh size?

Accepted Answer

Chainwire selection depends on the application and security level required. Common mesh apertures are 45mm (high security, small animal exclusion), 50mm (standard residential and commercial), 60mm (general purpose), and 100mm (rural and boundary). Wire gauge ranges from 2.00mm (light duty) to 3.55mm (heavy duty). For residential fencing, 50mm × 2.50mm galvanised chainwire is the most common specification. For security applications, 45mm × 3.15mm or 3.55mm is recommended. All our chainwire complies with AS 1725 (chain-link fabric fencing). Contact us for a recommendation based on your specific application.

Question 43

What welded mesh grades and standards apply in Australia?

Accepted Answer

Structural welded mesh (reinforcing mesh) for concrete slabs must comply with AS/NZS 4671 (steel reinforcing materials). Common grades are 500L (low ductility) and 500N (normal ductility). Standard BRC fabric sizes include SL52, SL62, SL72, SL82, SL92, and RL718, RL818, RL918, RL1018. For non-structural applications such as security screens, animal enclosures, and general fabrication, we supply welded mesh panels in a range of wire diameters and apertures. Contact us for the appropriate specification for your application.

Steel Source Australia — About & FAQ

Built on Steel,
Built on Trust

Our Values

Quality Guaranteed

Australia Wide Delivery

Expert Advice

Customer First

The Revolution
Difference

Why You Can Trust Us

Authorised BlueScope Distributor

Proudly Australian

Australian Standards Compliance

Member — Galvanizers Association of Australia

Over 10 Years in the Steel Industry

Frequently Asked Questions

Products

Ordering

Delivery

Services

Sheds

Technical

Ready to Order?

Steel Source Australia — About & FAQ

Built on Steel,Built on Trust

Our Values

Quality Guaranteed

Australia Wide Delivery

Expert Advice

Customer First

The RevolutionDifference

Why You Can Trust Us

Authorised BlueScope Distributor

Proudly Australian

Australian Standards Compliance

Member — Galvanizers Association of Australia

Over 10 Years in the Steel Industry

Frequently Asked Questions

Products

Ordering

Delivery

Services

Sheds

Technical

Ready to Order?

Built on Steel,
Built on Trust

The Revolution
Difference